![]() ![]() If none of those steps help, then you may want to report this issue to SUPERAntiSpyware so they can investigate. that option has been renamed to " Follow shortcuts (*.lnk) during scan" and is found in Advanced Scan Settings under Scanner Options. SUPERAntiSpyware Scanning Control Scanning Options On-premise threat blocking application that enables businesses of all sizes to protect systems from malware, spyware and more through consistent scans and automated database updates. If SUPERAntiSpyware locks ups or "hangs" during the scan, you may wish to uncheck this option and attempt to scan again. ![]() This only occurs under rare circumstances. lnk files using the MSI (Microsoft Installer) API can cause issues. In previous versions if SUPERAntiSpyware would hang or freeze during a scan, it was recommended to make sure you were using the most current version and to uncheck the " Resolve Links/Shortcuts during scan (*.lnk)" option under Scanning Control in Preferences. Try performing a Critical Point Scan which examines critical loading points for malware infection.ģ. Try performing a Quick Scan to check common points of infection instead of a Complete (Full) Scan.Ģ. If you're not, follow these Steps for troubleshooting scanning issues.ġ. If you are dealing with a malware issue, then try scanning with Malwarebytes Anti-Malware instead. ![]()
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